When it comes to finding the ideal tow truck company, there are more than a few things to consider, especially at a crash site. From the way they approach an accident to how they treat the accident victims, you can tell the good guys from the bad guys pretty quickly. In this article, we are going to look at some of the guidelines that you can follow when you need to hire a tow truck after a crash or a breakdown.
Research the tow truck reputation
Using tools such as Google Reviews or Yelp, you can quickly search a tow truck companies name and see what kind of company they are running. Generally, you will want to look for honest pricing, good recommendations, and trusting your gut is never a bad thing. One thing to remember, being a member of the BBB does not mean that a company is a reputable company; it just means that they were willing to pay money to be part of the list.
Do not trust trucks that just show up
The industry is home to several trucking companies that are not out on the road to provide customer care. These predatory companies will often utilise police scanners to find accident sites and offer services. You do not need to accept these services, and you need to be wary of any truck that shows up, especially without a company name or identifying features.
Snap a picture of your vehicle
Before the truck connects, make sure to take a 365 degree walk around the car and snap pictures along the way. This will not only allow you to document the damage for your insurance company, but you will also be able to battle with the truck company in case of any damage that is caused along the way. You can also take a video of the car, and make sure to save the photos or video to a cloud service so you can grab it later.
Get a receipt
No matter if you have agreed to a cash deal, or something else, you need a receipt for the tow. A reputable towing company will have no problems providing you with an accurate receipt of the job done. This will allow you to ensure that you are only charged for what you agreed upon, and you can avoid any future issues with the towing company or insurance.
Insurance could cover your tow
Insurance companies often include complimentary tows in case of an accident as part of their policy, and hence why you need to get a receipt. It might be worth giving your agent a call to check if there are specific tow companies you must use, or if you will simply be reimbursed. Dealing with an accident is bad enough, but when you follow these guidelines to finding the right towing company, you may be able to get back to normal with a little more ease. What is your go-to guideline for hiring a tow truck? Comment below and help a fellow car owner!