People take tow trucks for granted until they end up stranded in the middle of the road.
Almost every driver has or will encounter a painful situation on the road that requires towing service. Usually, they call their car insurance and ask them to provide them with a towing company contact.
Still, most people have poor knowledge about towing services and call for help with several questions in mind.
Tow truck drivers face stressful situations every day, mostly because of having to deal with customers. These are some of the most common questions asked by drivers when calling a tow truck. The answers can help avoid causing stress to the tow truck drivers.
WILL TOWING HARM MY VEHICLE?
No. You might think towing causes damage because of the old towing hook and chain method used in the past. Nowadays, with new tow truck models, like flatbed and wheel lift, tow truck drivers can easily transport your vehicle without any harm done to it.
DO THE PEOPLE TOWING MY VEHICLE HAVE PREVIOUS SPECIAL TRAINING?
Of course. There is a school for tow truck drivers in which they are given intensive training and professional preparation. After they finish training, the drivers are paired with an experienced driver until they are able to carry out every aspect of the towing process. Plus, drivers recertify in the case of new technologies with towing courses every year.
CAN YOU TOW TWO-WHEELED VEHICLES?
Yes. Towing companies are equipped to tow any type of vehicle.
ARE LOWERED VEHICLES A PROBLEM TO TOW?
Absolutely not. A lowered vehicle is usually lifted by its wheels just like any other vehicle. No damage will be done to it.
HOW MUCH WILL IT COST ME TO TOW MY CAR?
Cost depends on many things, like whether the towing company you call is affiliated to your insurance company. In which case it will probably be much cheaper than calling a separate tow truck service company.
Also, the cost of towing depends on the distance your vehicle needs to be carried. Explain your situation with no details spared when talking to the towing company on the phone to get an exact price range.
ARE ALL-WHEEL-DRIVE VEHICLES A PROBLEM TO TOW?
No. Most towing companies nowadays are equipped with tow trucks that are able to lift all wheels off the ground.
DO I HAVE TO BE WITH THE CAR FOR THE TOWING PROCESS?
Not necessarily. As long as you leave the keys and establish the paying method, the tow truck drivers will take care of your vehicle while you attend to other business.
AT WHAT TIME OF THE DAY CAN I CALL FOR A TOW TRUCK?
Towing services are available 24 hours a day every day, including holidays.
Now that you’ve read the answers to these questions, you have the knowledge to call a tow truck with no doubts. This saves a lot of time for the tow truck drivers so they can carry out the towing process quicker instead of wasting time informing the customer.