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Frequently Aaked Questions About Roadside Assistance

Most people insure their homes in case of theft, fires or other accidents. Do the same people think about what would happen if they end up stranded in the middle of the road? Roadside assistance services come to your aid when you are stuck since your vehicle is not in condition to drive.

 

No matter how much you pay attention to your vehicle’s maintenance, you never know when you could encounter a painful roadside situation. Accidents like flat tires, dead batteries, running out of fuel, collisions and lockouts are very common. It’s always best to assure you will get help if you need it.

 

You can add a roadside assistance coverage plan to your regular car insurance for just a few extra dollars per month. This method is cheaper than paying a separate roadside assistance company for their services.

 

Still, many aren’t aware of everything there is to know about these plans, and they ask too many questions when calling for help. To save you and the worker some time, here are some frequently asked questions and answers about roadside assistance services.

 

WHAT IS IT?

 

Roadside assistance is a program that provides services you can call for when you’re driving and have an accident. That’s why it’s called “roadside”. Roadside assistance coverage plans can provide you with help in many different ways, like jump-starting a dead battery, towing your vehicle in cases of severe damage, delivering fuel and many other situations we will mention later. 

 

When you call a roadside assistance service provider, they will always try to help by instructing you by phone first. If this method doesn’t work, roadside assistance will gladly send an expert to take care of your problem.

 

WHAT WILL MY ROADSIDE ASSISTANCE PLAN COVER?

 

Although companies have varying levels of services, almost all roadside assistance plans cover the same things:

  • Flat tires
  • Towing your vehicle in case it can no longer be driven
  • Fuel delivery in case your car runs out of gas
  • Unlocking your car in case you forget the keys inside or lose them
  • Jumpstarting your battery when it dies in the middle of the road

 

CAN I USE MY ROADSIDE ASSISTANCE PLAN FOR ANOTHER VEHICLE?

 

No. When you pay for a roadside assistance coverage plan through your car insurance, roadside assistance will only provide its services to the car insured.

 

CAN I CALL ROADSIDE ASSISTANCE FROM MY HOME?

 

Absolutely. Although it’s called “roadside” you can still give them a call if you’re having trouble with your vehicle. Roadside assistance will help you with any problem if your insured vehicle is involved. 

 

HOW MUCH DOES IT COST?

 

There isn’t an exact answer for this question because every insurance company has different price ranges. But you should know that towing usually costs extra. The price of the service will be higher depending on the distance they will need to travel to help you.

 

These are some frequently asked questions about roadside assistance. Hopefully this article cleared some of your doubts and helped you decide whether adding roadside assistance is worth it or not.

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